Returns & Exchanges

At The Trail Co., we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to help you get back on the trail as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original, undamaged packaging and ensure all tags are still attached before sealing them in a secure mailing satchel.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our team inspects the returned gear, we will process your refund or ship out your exchange within 3-5 business days.